88e8 Privacy Policy — Your Data Is Our Responsibility
This policy describes how 88e8 collects, uses, and protects your personal information. We believe transparency is the foundation of trust. Protecting the privacy of every user in Bangladesh is our highest priority. On this page, you'll learn what information we collect, why we collect it, and how it is kept secure. You can contact our support team for any questions.
What Data Is Collected and Why
Personal Identity Information
During account registration, we collect your name, mobile number, email address, and date of birth. This information is used solely to verify your account and ensure secure transactions. Some details from your national ID or other government-issued documents may be requested for age verification. We never share this information with third parties without your consent. All collected data is stored under industry-standard security measures.
Financial & Transaction Information
To keep deposit and withdrawal processes secure, we record limited payment method information. The last four digits of bKash, Nagad, or other mobile banking numbers, along with the transaction date and amount, are logged. Full payment credentials are never stored on our servers. This information is necessary to prevent money laundering and ensure responsible gaming. Any suspicious transactions are automatically flagged for review.
Usage Data & Logs
We analyze general usage patterns such as which games you play, how long you spend on the platform, and which features you use most. This analysis helps us improve your experience and provide relevant offers. IP addresses and device types are temporarily stored for security verification. Session information is recorded using cookies and similar technologies, which you can manage from your browser settings. This data is not used for personal identification purposes.
Contact & Support Information
When you contact our customer service, conversation records are kept to resolve issues and improve service quality. These records are automatically deleted after a set period. Information gathered from your emails or messages is used solely to address your complaint or request. Your consent is always obtained before sending promotional messages. You can unsubscribe from marketing communications at any time.
Your Rights & Our Commitment
- Right to Access: You can view and download the personal information stored in your account at any time.
- Right to Correction: You can request corrections to incorrect or outdated information directly through your account settings or via our support team.
- Right to Deletion: After account closure, all personal data beyond legal obligations will be deleted within a specified timeframe.
- Data Portability: You are provided with the ability to export your data in a standard format so you can use it elsewhere if needed.
- Right to Object to Processing: You may object to the use of your data for marketing or profiling purposes, and we will take immediate action.
- Cookie Controls: The option to reject non-essential cookies will always be available, and core functionality will work without cookies.
Data Retention Period
Data for active accounts is retained for the duration of the user relationship. After account closure, financial transaction records are kept for the period required by applicable Bangladeshi law, but data is no longer used for marketing or analytics purposes. Data for inactive accounts is deleted through regular reviews. Contact our support team for any questions regarding data retention.
What We Do to Protect Your Data
We implement both technical and organizational measures to protect your data on the 88e8 platform.
SSL Encryption
All our communications are secured with 256-bit SSL encryption, which protects all data transmitted between your browser and our servers. This same technology is used in international banking systems. Your connection is always secure and verified.
Secure Data Storage
User data is stored in encrypted databases with access restricted to limited personnel. Regular security audits are conducted and any vulnerabilities are resolved promptly. Data backups are kept in a separate, secure location.
Two-Factor Authentication
You have the option to enable two-factor authentication when logging into your account. This doubles your security by using an OTP sent to your mobile in addition to your password. It is the most effective protection against unauthorized access.
Policy Change Notification
This privacy policy may be updated from time to time. For any significant changes, we will send advance notice to your registered mobile number or email. You have the right to close your account if you do not agree with the updated policy. Always check the "Last Updated" date at the top of this page. To contact us, email our support team at: [email protected].
Play Safe, Win with Confidence
Your privacy is our highest priority. If you have questions, please contact our FAQ Page Browse or open an account directly to get started.